1.DENIM JACKETS

Payments

All orders are prepaid. We currently do not have any partial payment or ‘cash on delivery’ facility/options. Refunds or exchanges are not permitted once the hand painted work begins.

Return & Refund Policy

Given the custom nature of our jackets, we adhere to a strict NO RETURN, NO REFUND stance. Each piece is made-to-order, tailored specifically for you. If uncertain about sizes, please reach out to us anytime; we're here to help 24/7.

Size Issue and Exchanges

Every jacket we craft is hand-made and tailored to order. We strongly advise referencing our size chart before selecting. Should you require further sizing information, we're readily available on our listed communication channels to assist with any details. Please note, international exchanges are challenging. But with our global delivery expertise and a track record of over 6,000 satisfied customers worldwide, we're confident in ensuring a perfect fit for you. We do not allow exchange of a specific hand painted jacket for any other design or other items in the site.

Delivery Time Frame

Once the order is placed it may take 2-3 weeks to dispatch.

Damaged Items

While we strive for perfection, occasional human errors may occur. Should you receive a damaged or defective jacket, please notify us within 48 hours of receipt. Provide us with a photo of the defect via our official channels (Instagram, Email, or WhatsApp). We'll promptly address the issue with an exchange.

2.Other Items (ETHNICWEAR ,KIDS, OTHER WESTERN WEAR)

Payments

All orders are prepaid. We currently do not have any partial payment or ‘cash on delivery’ facility/options. Refunds or exchanges are not permitted once the hand painted work begins.

Return & Refund Policy

Given the custom nature of our jackets, we adhere to a strict NO RETURN, NO REFUND stance. Each piece is made-to-order, tailored specifically for you. If uncertain about sizes, please reach out to us anytime; we're here to help 24/7.

Size issue and Exchanges

We strongly advise referencing our size chart before selecting. Should you require further sizing information, we're readily available on our listed communication channels to assist with any details.

Delivery Time frame

Items like our handpainted shirts, kidswear, and ethnic wear take one week to dispatch for order placement.

Damaged Items

While we strive for perfection, occasional human errors may occur. Should you receive a damaged or defective product, please notify us within 48 hours of receipt. Provide us with a photo of the defect via our official channels (Instagram, Email, or WhatsApp). We'll promptly address the issue with an exchange.